HEP has launched a hepatitis C medical case management program in Seattle, Washington.  This program extends support to hepatitis C patients by linking them to appropriate medical care and support, including treatment, education, and referrals to social services.

Our case managers work one-on-one with patients who have been diagnosed with hepatitis C, providing a helping hand from diagnoses to treatment.  Case managers are trained to help clients navigate through medical and community resources that directly impact their health.  With community connections and frequent follow-ups, patients are linked to medical recourses and empowered to access them.

To set up an appointment, call (206) 732-0311 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

The medical case management program is comprised of four key steps:

1. Screening: This 15-minute interview helps the case manager determine if the patient is eligible to participate in the medical case management program and the level of services that the patient

2. Assessment: The comprehensive assessment is a 2 hour in-depth interview that outlines the needs and goals of theWe will discuss your medical history, problems with medications, insurance, transportation, support, education, substance use, and basic needs.

3. Planning: The individualized service plan is a chart that identifies the strategy and responsibilities of the client and caseThis plan is a contract which will recognize the best ways of achieving the goals.

4. Monitoring: The case manager will follow up with the client to note progress, ensure that the goals are being met, and answer any questions throughout the

The first step is to make an appointment to speak to a case manager, who can discuss your individual needs and verify your eligibility for our services. Call (206) 732-0311 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it  for more information.